Returns and refund policies

Your satisfaction is our priority. We offer a 30-day return and exchange policy to ensure you are happy with your purchase.

Eligibility for Returns

  • Bedsheets can only be returned if they are unused and in their original packaging for sanitary reasons.
  • Mats and other products apart from bedsheets can be tested and returned within the 30-day trial period.
  • Returns must be initiated within 30 days of receiving your order.

Return Process

  1. To initiate a return, please submit a request through our contact form (located in the main menu) or our chatbot.
  2. Once your return is approved, we will provide instructions on how to send the item back.

Shipping Costs for Returns

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.
  • We recommend using a trackable shipping service. If a return is lost in transit without tracking, we cannot guarantee a refund.
  • A return shipping fee may be applied if the package arrives without tracking.

Return Address:

Grooni Earthing Returns
5534 Highland Preserve Dr,
Mableton, GA, 30126

Refund Process

  • Once we receive and inspect your returned item, we will notify you of the refund status.
  • If approved, a refund will be issued to your original payment method.
  • Please allow 2-3 business days for the refund to reflect in your account.

Manufacturer’s 2-Year Guarantee

We stand by our products with a 1-year manufacturer’s guarantee covering defects or issues that affect conductivity and grounding.

If your product qualifies under the guarantee, you can choose:

  • A replacement product
  • A full refund