Shipping Policies
All orders are processed within 24 hours (excluding weekends and holidays). After receiving your order confirmation email. You will receive another notification when your order has shipped.
There could be exceptional delays due to high volume of orders or postal service problems that are out of our control.
Domestic US and Canada Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
(All orders include a free shipping option).
Shipping Option: Free Standard Shipping
Estimated Delivery Time: 6 to 9 business days
Cost: $0.00
Shipping Option: Express Shipping
Estimated Delivery Time: 3 to 5 business days
Cost: $15.00
International Shipping Policy and Duties Tax Information
Overview:
At Grooni Earthing, we are committed to making our products available to our customers worldwide. However, international shipping (Outside the US) involves navigating through complex customs regulations and may incur additional costs that are often beyond our control. This policy aims to inform our international customers about the potential for duties and taxes on their orders.
Duties and Taxes:
Please note that all international orders may be subject to duties, taxes, and other import charges at the destination country. These charges are imposed by the destination country's customs authority and are based on the value of the order, the tax-free threshold (if it exists), and local tax laws.
Responsibility for Charges:
It is important to understand that as the recipient, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. This means that any additional charges for customs clearance, including duties, taxes, and other fees, are your responsibility. [Your Company Name] does not have control over these charges, nor can we predict what they may be.
Customs Clearance:
Customs policies vary widely from country to country; therefore, we cannot offer advice about the amount of duties you might be required to pay. For further information, we recommend contacting your local customs office. Please be aware that customs clearance procedures may cause delays beyond our original delivery estimates.
Refusal of Shipment:
If you refuse a shipment from [Your Company Name], you are responsible for the original shipping charges, any duties, taxes, and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to [Your Company Name]. This amount will be deducted from your merchandise refund.
Contact Information:
For questions or clarification regarding customs duties and taxes, you are encouraged to contact our customer service team. We are available to assist you and aim to make your international shopping experience as smooth as possible.
Thank you for choosing Grooni Earthing for your earthing and grounding needs. We appreciate your understanding and cooperation with the international shipping process.